Columbus change leader helps companies manage the human side of transformation

Meagan Doshier Baum, a Columbus-based change implementation manager, is being recognized for helping organizations guide employees through systems, process and technology changes. Her approach centers on communication, training and adoption support, backed by 18 years in learning and development and a focus on the people affected by change.

Why it matters: - Organizations can launch new systems and processes on schedule and still fail if employees do not adopt them. - Meagan Doshier Baum’s work focuses on the human side of change, where communication, readiness and trust drive whether transformation sticks. - Her approach is aimed at improving adoption, reducing confusion and helping business changes deliver real-world results.

What happened: - Meagan Doshier Baum, a Change Implementation Manager based in Columbus, Ohio, was recognized by Influential Women. - Baum helps organizations navigate change by leading end-to-end user change experiences. - Her work covers new enhancements, systems and technical rollouts. - She focuses on giving employees the knowledge, skills and resources needed to adapt.

The details: - Baum has more than 18 years of experience in learning and development. - She has spent eight years specializing in change management. - Baum began her career at Nationwide and moved into training and development around 2010. - Her background includes organizational learning, workforce enablement and enterprise change initiatives. - She has led implementation programs, designed learning solutions and supported business transformations. - Baum holds an Associate’s Degree in Applied Science. - Her credentials also include a Series 6 License, Kirkpatrick Bronze Level Certification, Fair Housing Certification and MIT Sloan AI Adoption Certification. - Baum is an active member of the Association for Talent Development. - Nationwide recognized her for excellence as a facilitator and for developing high-quality learning content. - Her view of change management centers on the emotional experience of employees during transformation. - Baum says successful change depends on strategic end-user engagement, consistent communication, meaningful involvement and thoughtful change management practices. - She says transparency, trust and connection to the purpose of the change improve adoption and support lasting success. - Baum describes every enhancement, system update or technical rollout as a human experience first and a project milestone second. - She credits mentors and leaders with supporting her growth, challenging her and encouraging her to pursue new opportunities. - Baum says the best career advice she received was to advocate for herself and highlight her accomplishments. - She encourages young women in the industry to embrace innovation, stay open to new ideas and take risks. - Baum says failure can provide lessons that support personal and professional growth. - Flexibility is one of the values she ranks highest in both work and personal life. - She says adaptability helps her support others through change, solve complex problems and stay resilient. - Outside her job, Baum volunteers with the Franklin Park Conservatory and other organizations across Central Ohio.

Between the lines: - Baum’s profile reflects a broader shift in change management toward employee experience, not just technical rollout. - Her emphasis on training, communication and inclusion suggests organizations are more likely to succeed when they treat adoption as a behavioral process. - The recognition also highlights how learning and development skills increasingly overlap with business transformation work.

What's next: - Baum says she will continue helping businesses and individuals embrace change through learning strategy, organizational development and change leadership. - Her Influential Women profile remains available at her profile. - Influential Women says its platform is designed to help women connect, share perspectives and create empowering content.

The bottom line: - Meagan Doshier Baum’s career shows that successful change is less about launching new tools and more about helping people use them with confidence.